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AI Integration Services

AI Integration

AI that solves real operational problems — not demos, not experiments. We build integrations that reduce manual work, surface insights, and speed up workflows inside the systems your business already runs on.

The gap between an AI demo and AI that actually works in production is where most projects fail. Getting a language model to answer a question is easy. Getting it to answer the right question, from your data, inside your workflow, reliably — that is the hard part. That is what we build.

We work across the full AI integration stack: cloud-hosted models, local inference, retrieval-augmented generation, and purpose-built pipelines that connect AI capabilities directly into your existing tools and processes.

RAG + LLM
Full integration stack
01
Odoo-ready
AI inside your ERP
02
Production
Scoped deliverables, not experiments
03
What we build

LLM, RAG, and production pipelines

01

LLM integrations

We connect large language models — GPT-4o, Claude, Mistral, LLaMA, and others — to your data, tools, and workflows. That means more than an API call: prompt architecture, context management, graceful failure handling, and the surrounding system that makes the model useful in a real operational environment. Use cases include internal assistants, customer-facing chat, automated content generation, intelligent search, classification, and decision-support tooling built around your domain.

02

RAG and knowledge bases

A language model only knows what it was trained on. RAG fixes that. We build retrieval that pulls from your documents, databases, and knowledge sources at query time — so answers come from your data, not generic training. We handle ingestion, chunking, embeddings, vector stores, retrieval tuning, and the model layer — whether knowledge lives in PDFs, SharePoint, databases, or Confluence.

03

Local LLMs and on-prem inference

For sensitive data, compliance, or high volume, running models locally is often the right call — better privacy, no per-token costs, full control over behaviour. We deploy open models (LLaMA 3, Mistral, Phi, Qwen, and others) with Ollama, vLLM, or llama.cpp: hardware sizing, quantization, APIs, and integration so local inference behaves like any other service in your stack.

04

Document processing pipelines

Invoices, POs, contracts, and forms hold data your systems need but cannot read. We build pipelines that ingest, parse, classify, and extract structured data — routing into the right system without manual handling. Built on OCR, layout analysis, and model-based extraction, these pipelines replace manual entry loops in accounting, procurement, logistics, and compliance.

05

Automation pipelines

We replace repetitive, rules-based, or judgment-light work with reliable automated flows — triggered by events, schedules, or incoming data — with exception handling and integration into your existing tools via API or direct connection. The goal is concrete — hours saved per week, fewer errors, faster response times.

06

Custom AI tooling

Sometimes the right answer is a focused internal tool that uses AI where it genuinely helps — not a generic chatbot. We build narrow, high-value tools: proposal generators that know your pricing, RFQ summarizers, inventory anomaly detectors, meeting summarizers that write to your CRM, and similar workflows built around how your team actually works.

Odoo + AI

Embedded where your team already works

We know Odoo at a deep technical level and we know how to ship production AI. That combination opens integrations most partners cannot deliver — AI inside the modules your team already uses, not an external tool they have to switch to.

Automated data entry

Invoices, POs, and delivery documents processed and entered without manual handling.

Intelligent approvals

Surface the right context with approval requests so decisions get made faster.

CRM enrichment

Summarize threads, classify leads, and populate fields from unstructured communication.

Knowledge base search

RAG-powered search across internal Odoo documents and attached files.

MRP and inventory signals

Anomaly detection and demand signals fed into manufacturing and inventory planning.

Custom AI fields and widgets

Model outputs surfaced as native Odoo UI inside any module.

Deployment models

Cloud, local, or hybrid by design

There is no universal answer between cloud APIs and local inference. The right choice depends on data sensitivity, volume, latency, and budget — we help you decide with a clear view of tradeoffs, and we build confidently on either side.

Cloud (OpenAI, Anthropic, etc.)

  • Setup — Fast, minimal infrastructure
  • Cost model — Per-token usage fees
  • Data privacy — Data leaves your network
  • Model quality — Frontier models, regularly updated
  • Latency — Network-dependent
  • Compliance — Requires vendor DPA review

Local / on-premise

  • Setup — Hardware provisioning and sizing
  • Cost model — Fixed infrastructure cost
  • Data privacy — Stays fully on your network
  • Model quality — Depends on chosen open model
  • Latency — Low, fully controlled
  • Compliance — Full operational control

Many production systems use both — cloud models for general tasks, local models for sensitive or high-volume workloads.

How we work

Problem first, honest delivery

We start with the problem, not the technology. If AI is the right tool, we use it. If simpler automation solves it better, we build that instead — and we explain why. Every engagement begins with scoping: we map the workflow, identify where a model fits, evaluate available data, and define success metrics before development. You pay for a defined deliverable that solves a defined problem — not open-ended experimentation.

1

Discovery and fit

Map the workflow, data, constraints, and whether AI is the right lever — or if automation without an LLM is enough.

2

Scope and architecture

Retrieval design, model choice, hosting model, integrations, and acceptance criteria locked before build.

3

Build and harden

Iterative delivery with evaluation against real data, error handling, monitoring hooks, and handoff documentation.

Based in Toronto. No offshore handoffs.

AI work needs close collaboration, fast iteration, and business context — not tickets routed overseas. We are a Toronto-based team in your timezone with direct access to the people building your system from day one.

Ready to start a project with Black Diamond?

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